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Computing Devices and Software

Engineering Technology Services manages every step in the hardware and software lifecycle for College of Engineering devices. ETS also offers an array of loaner and virtual device programs.
Consultation for computing related hardware purchases from an individual desktop or laptop to more complex research servers. ETS provides recommendations that meet your needs while ensuring adherence to University specifications (e.g., OSU-approved vendors) as much as possible.

ETS provides quotes, if necessary, places orders, accepts delivery, configures devices and tag them for asset management as needed.

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Software related requests for personal and ETS managed devices.

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Other Computing Devices and Software Support

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Contact Us

Phone: (614) 688-2828

Email: etshelp@osu.edu

Virtual Helpdesk: 
  ets.osu.edu/vhd (opens Zoom)
  M-F 9:00 A.M.-12:00 P.M.
  M-F 1:00 P.M.-4:00 P.M.

Service Desk Locations:
  1012 Smith Lab
  244 Hitchcock Hall

Business Hours:
  M-F 8:00 A.M.-5:00 P.M.

View My Tickets & Requests:
  go.osu.edu/etsportal (external site)

Looking for something specific?
  
Check our Service Catalog Quick Reference Guide