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Accounts and Access

The College of Engineering synchronizes all of its accounts with the University’s name.# account system, available at my.osu.edu. Your Engineering user account can be used to access: files, virtual & physical computing labs, printers, etc.

ETS provides support for creation and reset of CoE accounts, including administrative and lab access, and other requirements.

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Engineering Technology Services maintains a secure perimeter around the CoE Network to help keep you and your data safe. Remote access can be provided to internal and private CoE computer systems, servers, and storage via Pulse VPN.

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ETS provides and maintains remotely accessible virtualized desktop and applications.

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Other Accounts and Access Support

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Contact Us

Phone: (614) 688-2828

Email: etshelp@osu.edu

Virtual Helpdesk: 
  ets.osu.edu/vhd (opens Zoom)
  M-F 9:00 A.M.-12:00 P.M.
  M-F 1:00 P.M.-4:00 P.M.

Service Desk Locations:
  1012 Smith Lab
  244 Hitchcock Hall

Business Hours:
  M-F 8:00 A.M.-5:00 P.M.

View My Tickets & Requests:
  go.osu.edu/etsportal (external site)

Looking for something specific?
  
Check our Service Catalog Quick Reference Guide