Keep Learning: Remote Learning Resources For Students

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* Information on how to access College of Engineering computer resources from remote locations can be found in these pages

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This page is intended to provide the most useful and up-to-date information for the College of Engineering as the university transitions to online instruction. More information will be added here as it becomes available.

Access to software applications


ETS has arranged with vendors to permit downloads of their software on students’ personal machines.  The list of applications with this approval and instructions for downloading can be found at

Using the correct license for Zoom

Students should log in to to use the Zoom application for online learning. This will ensure that the Zoom account is associated with Ohio State's license. Failure to use Ohio State's license may result in sessions being disconnected after a certain amount of time.

If your Zoom account profile does not state that your account type is 'Education' or if you are getting disconnected after 40 minutes on Zoom sessions, the following steps can be taken to make sure that your account is associated with the Ohio State Zoom license.

  1. Log out of the Zoom desktop client 
  2. Open an incognito window in your web browser (In Chrome, this is in the File menu.) 
  3. Navigate to 
  4. Click Sign In and log in with your Ohio State credentials (please use, NOT the login name). This login requirement also applies the same way if you are using the installed Zoom app, and are signing in using "SSO".
  5. You will be asked if you want to switch to Ohio State’s license. Click yes to this and any subsequent agreements.

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Remote access to computer labs

ETS is enabling all active students for access to Citrix Virtual Applications and Desktops. For overflow capacity, portions of the College’s teaching labs are enabled for remote desktop access by students to the systems and software.  

MacOS guides for remote access/VPN

Ohio State's Keep Learning website,, is a great resource for students to transition to online instruction.

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Adobe apps for students

  • Adobe has provided students licenses for Adobe Creative Cloud products to help address the loss of access to computer labs.
  • This license also unlocks some features and access for the iPad apps including access to Photoshop for the iPad. 
  • The software may be accessed by visiting and following these steps:
    1. Select “Sign in with Adobe ID”.
    2. Select “Sign in with an Enterprise ID”.
    3. Enter your email address under “Email address or domain name”. Press done or tab on your keyboard or “tab” and the Ohio State Log-in page will load before you enter a password. If this does not happen because of mistyping your email address, close out of the process and start over.
    4. Log in with your Ohio State Username and Password.
    5. Authenticate your account with BuckeyePass (Duo).
  • For instructors, as you plan around remote teaching, please keep in mind that some students will not have access to PCs appropriate to run the adobe software.  (System requirements are here:

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Free and reduced-cost internet options

While Ohio State does not promote or endorse any specific vendor, College of Engineering students may find some of the options being offered by internet service providers helpful. A list of companies offering specials can be found here.

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Contact Us

Phone: (614) 688-2828


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Scheduled Changes

ETS Portal (View Tickets, Requests):

Service Desk Location: 1012 Smith Lab

Business Hours:
M-F 8:00 A.M.-5:00 P.M.


Contact Engineering Technology Services

Phone:  (614) 688-2828


Business Hours: M-F 8:00 A.M.-5:00 P.M.

Additional Resources From The Ohio State University