Research Resources

Collaboration Services

  • CarmenZoom The OSU-licensed version of the video-conferencing platform Zoom.
  • Microsoft Teams This service can act as a nexus for research team collaboration. It includes chat, video conferencing, file storage, Office 365 plugins, (Excel, PowerPoint, OneNote, et al), and Microsoft Planner for project management.
  • Office 365 - OneDrive for Business OneDrive has replaced Box as the university's cloud data storage system.
  • File Shares ETS manages a high-capacity, high-performance storage system that can provide both Linux and Windows file shares for research computing. Since all workstations in a research group can access a group file share, it allows groups to consolidate data and code for better data sharing and management. Research faculty and staff can request this storage as both a free-tier and subscription service.

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HPC Resources

HPC is available to college researchers in several forms.

  • On-premises computing on hardware purchased by the research group. Depending on the application, servers and other hardware can be installed at the three server room areas used by the college.
  • The Ohio Supercomputer Center provides HPC cluster computing services in addition to research data storage, machine and deep learning, and consultation services.
  • Ohio State Amazon Web Services is available to researchers. The OSU-AWS partnership provides for integrated billing, a discount on services, and on-campus consultation with a dedicated team of AWS professionals.

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Pulse VPN Service

MacOS guides for remote access/VPN

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Instrumentation Control

Instrumentation control computers pose special challenges that ETS can help address.

  • Licensing arrangements for security support of Windows 7 computers.
  • Special arrangements for Windows security patch scheduling.
  • Configuration of bastion/jump host computers to allow indirect, secure access to instrument computers that cannot be updated to supported Windows or Linux operating systems releases.

Research faculty and staff can request assistance with configuration of these services.

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Contact Us

Phone: (614) 688-2828


Virtual Helpdesk: (opens Zoom)
 Virtual Helpdesk Hours:
  M-F 9:00 A.M.-12:00 P.M.
  M-F 1:00 P.M.-4:00 P.M.

Service Desk Locations:

Business Hours:
M-F 8:00 A.M.-5:00 P.M.

View My Tickets & Requests: (external site)

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