IT News You Can Use - January 29


Did You Know…

If you forward your Ohio State or BuckeyeMail account to Gmail, security changes announced by Google could impact delivery to Gmail beginning in February 2024. While Google will make several security changes, the one that we anticipate impacting those forwarding their email account is the new requirement for sender domains to keep the number of messages sent below a specific quantity threshold. We expect Yahoo! and other large email services to implement similar measures. Senders that exceed what Google considers to be a “spam threshold,” will be blocked by Gmail. Messages sent to Ohio State accounts being forwarded to an external email service will likely be impacted by these changes.

Accessibility Tips and Tricks

Axe-Con 2024 is coming up on February 20th-22nd, 2024. This free, virtual conference is hosted by Deque, a leader in digital accessibility. The conference has sessions that cover a wide range of topics and is designed for people of every level of involvement in digital accessibility. Check out Axe-Con and register for a few sessions!  

Digital accessibility is a critical part of the College of Engineering’s path towards Inclusive Excellence. In June of last year, a mandate was given by the Provost and communicated to College Deans that all public facing websites and their content must be compliant with the University’s Digital Accessibility Policy and Minimum Digital Accessibility Standards by June 2024. All content on College of Engineering websites will need to be audited to either retire, relink, refactor, or remediate for accessibility. Resources have been added to the ETS Digital Accessibility pages including how-to guides, external resources, and links to BuckeyeLearn courses related to digital accessibility. As you move forward, please remember that we are here to help guide you through this process throughout the coming months. If you have accessibility questions not addressed by the resources found on the ETS site or questions about migration to another service, please contact ETS by sending an email to

Upcoming Work and Projects

On Wednesday, January 31st from 7:00 P.M. to 9:00 P.M., College provided Drupal websites will have a brief outage of a few minutes to apply updates.

On Wednesday, January 31st at 9:00 P.M., a New Microsoft Teams client will be available on all COE-managed Microsoft Windows and macOS systems that have a Microsoft Teams client currently installed. Along with this install, the opt-in to begin using the new ‘Microsoft Teams (work or school)’ client will be available via an in-app toggle button. Keep an eye out for a separate communication from ETS outlining the expected changes, and any actions that you may need to take to begin using the new Microsoft Teams (work or school) client.

Due to a critical security vulnerability, ETS will be updating the Ivanti (Pulse) VPN appliance during the week of January 29th from 9:00 P.M. to 1:00 A.M., as soon as the patch is released for distribution by Ivanti. The timing of patch release is subject to change as Ivanti prioritizes the security and quality of each release. Existing connections will be terminated, and the service will be unavailable during the update. This means there will be no remote connectivity into the College of Engineering networks during the update. Please keep an eye on the Announcements section of the ETS website for the exact date of the outage.

Beginning in the last half of February, OTDI will start transitioning College of Engineering phone lines away from Skype and to Teams for calling. After the transition, all calls to your 10 digit OSU phone number will come through Microsoft Teams. Even though Skype remains the tool required for 10 digit calls for now, you do currently have the ability to make Teams to Teams calls to those internal to the University. Stayed tuned to this newsletter and watch for further communications from both ETS and OTDI as we head into February.

Once Teams 10-digit calling is enabled, Skype will no longer be accessible. In preparation for the change, any departments/users currently utilizing Skype for instant messaging/chat are highly encouraged to transition to Teams for all IM/chat as soon as possible while remaining logged into Skype for 10-digit calling.

Due to accessibility mandate compliance, old hardware, and the duplication of services provided by Engineering or the University, the ECE/CSE web-hosting environment will be decommissioned on May 31st, 2024. Any sites currently hosted on these environments must be migrated by the content owner to new hosting environments by May 31st, 2024. Please note all external facing websites must meet accessibility requirements as stated above.

Important: The information below applies to Engineering Linux systems managed by ETS.


On Wednesday, January 31st at 10:00 P.M., ETS will start the process that updates all COE Linux systems managed by ETS. 

The process will take some time and will run overnight. We do not expect the update process to cause interruptions, but we recommend that you save any open documents before the update process begins.


On Thursday, February 1st at 7:15 A.M., ETS will begin rebooting all COE Linux systems managed by ETS.

Please save your work and logoff before the reboot process begins to avoid losing any unsaved work.


Please ensure that any Linux systems you, or a group you manage uses, are powered on before January 31st to ensure they are updated and rebooted.

If you encounter any issues on your Linux system(s) after 9:00 A.M. on Thursday, February 1st, please submit an ETS ticket.  In the ticket description, please note that it's a Linux system, the hostname of the system, and its location (if known), and someone will assist you as soon as they are available.