IT News You Can Use - January 25

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Did You Know…

All software applications or subscriptions (a.k.a., Software as a Service/SaaS) require terms and conditions review before they can be purchased and/or used. This even applies to no cost applications! If terms and conditions can be negotiated between OSU purchasing, legal and the vendor, the purchase can move to the next step, which involves an accessibility assessment as well as a risk assessment for all SaaS offerings and anything with cloud storage components. If all assessments pass, then the software application can be purchased. Navigating the process takes months, so plan accordingly!


Accessibility Tips and Tricks

Digital Accessibility Coffee Hours are back for 2024! We will continue trying to host 2 coffee hours a week through July. This week’s will be on Monday, January 22nd from 10:00 A.M. - 11:00 A.M. and Thursday, January 25th from 10:00 A.M. - 11:00 A.M. Please bring your digital accessibility questions and/or documents you would like to work on to our chat! Zoom link can be found on Digital Accessibility Coffee Hour page

Digital accessibility is a critical part of the College of Engineering’s path towards Inclusive Excellence. In June of last year, a mandate was given by the Provost and communicated to College Deans that all public facing websites and their content must be compliant with the University’s Digital Accessibility Policy and Minimum Digital Accessibility Standards by June 2024. All content on College of Engineering websites will need to be audited to either retire, relink, refactor, or remediate for accessibility. Resources have been added to the ETS Digital Accessibility pages including how-to guides, external resources, and links to BuckeyeLearn courses related to digital accessibility. As you move forward, please remember that we are here to help guide you through this process throughout the coming months. If you have accessibility questions not addressed by the resources found on the ETS site or questions about migration to another service, please contact ETS by sending an email to etshelp@osu.edu.


 Upcoming Work and Projects

Due to a critical security vulnerability, ETS will be updating the Ivanti (Pulse) VPN appliance during the week of January 29th from 9:00 P.M. to 1:00 A.M., as soon as the patch is released for distribution by Ivanti. Existing connections will be terminated, and the service will be unavailable during the update. This means there will be no remote connectivity into the College of Engineering networks during the update. Please keep an eye on the Announcements section of the ETS website for the exact date of the outage.

Due to accessibility mandate compliance, old hardware, and the duplication of services provided by Engineering or the University, the ECE/CSE web-hosting environment will be decommissioned on May 31, 2024. Any sites currently hosted on these environments must be migrated by the content owner to new hosting environments by May 31, 2024. Please note all external facing websites must meet accessibility requirements as stated above.

ETS regularly pushes updates to Engineering-managed Apple macOS devices. Due to the nature of some updates requiring a restart, ETS allows users to delay updates as to avoid any unintended losses of work. When a required update is available, users will get a “nudge” pop-up notification update asking them to install the required update. Be sure to be on the lookout for these update notifications, and update your devices as soon as possible!

Esri has announced that ArcMap, its legacy desktop GIS software, is being retired and will no longer be included in the university’s educational license after July 1, 2024. We encourage existing ArcMap users to migrate to ArcGIS Pro as far in advance of this date as possible. For more information about accessing ArcGIS Pro at Ohio State, and links to resources to assist with migrating from ArcMap, visit our updated Esri support documentation at go.osu.edu/esri.

Important: The information below applies to Engineering Linux systems managed by ETS.

  • On Wednesday, January 31st at 10:00 P.M., ETS will start the process that updates all COE Linux systems managed by ETS. 
    • The process will take some time and will run overnight. We do not expect the update process to cause interruptions, but we recommend that you save any open documents before the update process begins.
  • On Thursday, February 1st at 7:15 A.M., ETS will begin rebooting all COE Linux systems managed by ETS.
    • Please save your work and logoff before the reboot process begins to avoid losing any unsaved work.
  • Please ensure that any Linux systems you, or a group you manage uses, are powered on before January 31st to ensure they are updated and rebooted.
  • If you encounter any issues on your Linux system(s) after 9:00 A.M. on Thursday, February 1st, please submit an ETS ticket at https://go.osu.edu/ets.  In the ticket description, please note that it's a Linux system, the hostname of the system, and its location (if known), and someone will assist you as soon as they are available.