IT News You Can Use - March 14

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IT News You Can Use


Did You Know?

We made a minor tweak to the Zoom room hosting our Virtual Help Desk.  We know, we know…..of course you couldn’t know this.  If you have the direct Zoom link bookmarked (starts with osu.zoom.com followed by a bunch of characters), kindly update so you’re pointing to https://ets.osu.edu/vhdNOTE:  go.osu.edu/etsvirtualhelpdesk also still gets you to the correct place. 


Upcoming Work

  • Monday, March 14 – Wednesday, March 16 - ETS will be replacing network switches throughout Knowlton Hall that will result in intermittent and short outages.  While you are unlikely to experience, as many faculty/staff areas will be switched over in the evening, any connection issues should last no longer than 20 minutes.  OSUwireless will also be available throughout the planned worked. 

 

  • Monday, March 14 from 11:30 P.M. – 1:30 A.M. – ETS will be working with OTDI to improve network performance and our access to the internet. During this time there will be intermittent network disruptions to/from College of Engineering resources, (e.g., from Engineering devices to the internet, from offsite to the Pulse VPN).

 

  • On Wednesday, March 23 at 10:00 P.M., ETS will start the process that updates all COE Linux systems (ETS managed systems only).  Please ensure that any Linux systems you, or a group you manage uses, are powered on before March 23 to ensure they are updated and rebooted (kernel updates require reboots).  The process will take some time and will run overnight. We do not expect the update process to cause interruptions, but we recommend you save any open documents before 10:00 P.M. on March 23. 

 

  • On Thursday, March 24 at 7:15 A.M, ETS will reboot all the ETS managed Linux systems. Please save your work and logoff before 7:15 A.M. on March 24 to avoid losing any unsaved work.

 

If you encounter any issues on your Linux system(s) after 9:00 A.M. on March 24, please contact ETS by one of the methods below, and include this information:  1) note that it's a Linux system, 2) the hostname of the system, and 3) the location (if known), and someone will assist you as soon as they are available.

 

  •       Saturday, April 2 from 7:00 A.M. to 9:00 A.M. - Power to Dreese Lab will be shut off to facilitate the installation of a new fire alarm system. For those with research equipment in Dreese Lab, please plan to shut your equipment down before 7:00 A.M. on Saturday, April 2. Any long running experiments/computations should be scheduled so they are complete well before this time.